What is meant by accessible?

Accessibility enables all people - with and without disabilities - to make unrestricted use of services, facilities and objects in everyday life. According to disability equality law, this is the case if use is possible in a generally customary manner, without particular difficulty and basically without outside assistance.

Products should generally be usable by all users without additional adaptations. This corresponds to the idea of "Design For All".

Accessible communication enables all people to make full use of digital media such as TV content, websites and Internet offerings.

The Federal Office for Safety in Health Care (BASG) strives to make its website accessible in accordance with the Web Accessibility Act (WZG) as amended to implement Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on barrier-free access to the websites and mobile applications of public sector bodies. The WCAG 2.1 guideline of the WAI / W3C is taken into account.


BM for Digitalization: Accessible Web - Internet Access for All (Available in German only)

Federal law on the equality of persons with disabilities (Available in German only)


The offers and services on this website are continuously improved, exchanged and expanded. In doing so, usability and accessibility are of great importance to us. If you notice any barriers that prevent you from using our website - problems that are not described in this statement, shortcomings in terms of compliance with accessibility requirements - please inform us by e-mail.

We will check your request and contact you as soon as possible. Please send all messages and suggestions to

Please describe the problem and provide us with the URL(s) of the respective page or document.


Further inquiry note