With regard to the links provided, the provider of the respective page is solely liable for incorrect content and in particular for damages resulting from the use or non-use of the information provided.

You can use the Register of Speciality Medicinal Products to find out which medicinal products are authorised in Austria. Information on searching and frequently asked questions can be found here.

A website with reliable information on health and illness in general for all interested parties.

www.gesundheit.gv.at

Federal Ministry of Health

Health Austria GmbH

Emergency number for suspected poisoning:
+43 1 406 43 43 (available around the clock)

The Poisoning Information Centre (VIZ) offers

Medical advice in case of suspected poisoning by:

• Medication
• Chemicals and household products
• Plants and fungi
• Animals (e.g. snake bites)
• Addictive and stimulants
• Unknown substances - see poisoning

Assessment of the health risk and recommendation of further measures. (e.g. medical assistance)

For general information (no emergencies):
+43 1 406 68 98 - 11
Monday-Friday, 8:00-16:00

By fax or SMS to: 0800 133 133

By e-mail: gehoerlosennotruf@polizei.gv.at

By application (Deaf Emergency Call) DEC112 on your smartphone.

Source: Police

By dialling 1450 you can get information about pharmacies around the clock, e.g. which ones are on duty, and you can ask questions about medicines (e.g. how to take a medicine, what interactions could be) - you will be put through directly to a pharmacist.

Source: Austrian Chamber of Pharmacists
Source: 1450 is your round-the-clock health counselling service

A directory showing which medicines are reimbursed by the Austrian social insurance system and are authorised for dispensing on account.

Source: The Reimbursement Code online

A network of independent organisations and experts dealing with safety in healthcare and quality of treatment.

Source: Patient safety platform

A joint project of social insurance, pharmaceutical companies, the Medical Association and the Chamber of Pharmacists. The aim is to ensure that medicines are used as sensibly and carefully as possible.

Source: Arznei & Vernunft

Medication is an essential part of medical care for treating illnesses and alleviating symptoms. However, improper use can cause damage to health. Certain active ingredients harbour a risk of developing a dependency, especially when used without a medical indication, in excessive doses or over a longer period of time. The safe and targeted use of such drugs requires a doctor's prescription and continuous therapeutic monitoring.

The Fachstelle Medikamentengebrauch und -abhängigkeit (JUKUS) is a specialised institution in Austria that focuses on counselling and support for adolescents and young adults with problems dealing with psychoactive substances, especially medication.

JUKUS offers a wide range of services, including

• Counselling and therapy: individual discussions and therapeutic services to promote healthy behaviour when dealing with substances.
• Prevention programmes: Educating and raising awareness among teenagers and young adults about the risks of substance misuse.
• Family work: Support and counselling for relatives in order to create a supportive environment for those affected.
• Cooperation with schools and institutions: Collaboration with educational institutions to identify and support affected young people at an early stage.

Source: JUKUS
Source: BMAGSGPK

Organisations that are independent and stand up for the rights of patients and people in need of care.

Source: Patients' Ombudsman/Care Ombudsman

Information at European level on health topics, regulations, measures, etc.

Source: Healthcare European Commission

This website provides information for patients and consumers on the work of the EMA, e.g. how patients are involved and how medicines are assessed.
Source:

• EMA interaction with patients and consumers
• PCWP Patients' and Consumers' Working Party

An association of many patient organisations in Europe that campaigns on behalf of chronically ill patients and their concerns.(EPF)

An academy that informs laypeople (i.e. non-specialists) about drug development in an understandable way so that patients and the public can participate more actively.(EUPATI)

EFA - European Federation of Allergy and Airways Disease Patients' Associations

An advocacy organisation for people with allergies, asthma or chronic obstructive pulmonary disease (COPD) at European level.(EFA)

A European organisation that supports people with rare diseases ("orphan diseases").(EURORDIS)